EU Customers

Since January 1st 2021, the UK is no longer part of the European Union. This has changed the terms and methods of how we ship orders from the UK into the EU by airmail, with concludes the customer paying additional costs in taxes and custom duties.

There are NOW no extra costs for our EU customers. Manhead is associated with the IOSS (import one stop shop) scheme which means any orders placed at our UK store valued under €150 excluding shipping, custom duties will no longer apply and taxes will have been already paid. This also incurs faster shipping time with no hassle for the recipient.

Any orders valued over €150 will be entitled to custom duty fees upon delivery.

The countries in the EU that this refers to are the following:

Austria, Belgium, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

For any questions or queries please email us at support@remedy.uk.com